privacy policy

Terms & Conditions

Privacy Statement

We respect your online privacy and your private details will remain just that - private. The following Privacy Statement sets out the different types of information we collect, why we collect it and what you can do if you would like to remove yourself from a mailing list or change any details we may hold.

We do not collect personally identifiable information about you, except when you provide it to us. When you submit your personally identifiable information on this Website, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Statement. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

The information you provide may be used by us to create and deliver to you our e-mails, catalogues, surveys or other communications containing product information, cosmetics tips or promotions. If you prefer not to receive such communications, please email us at requesting to be removed from our mailing list.

When you visit this Website or view one of our e-mails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Website and personalise your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

We may use the information you provide in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in this Privacy Statement.

We may collect, store or accumulate certain non-personally identifiable information concerning your use of this Website. We may share or transfer such non-personally identifiable information with or to our affiliates, licensees and partners. We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

We may place a "cookie" on your computer's hard drive so we can recognise you as a return user and personalise your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookie, you may still use our Website, but you may be limited in the use of some of the features. Some of our business partners may also use cookies on our Website. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.

In addition, we may use IP addresses to analyse trends, administer our Website, track traffic patterns, and gather demographic information for aggregate use. Except as otherwise disclosed in this Privacy Statement, we will not use IP addresses in combination with your personally identifiable information without your prior consent.

We may retain other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, web hosting companies, and fulfillment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. Such third parties may also use the information collected in aggregate form for their internal business purposes, such as generating statistics for marketing materials.

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Statement applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Website you agree that your data may be transferred to such parties in these circumstances.

We may revise this Privacy Statement from time to time. If we decide to change our Privacy Statement, we will post the revised Statement here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Statement. Please note that our rights to use your personally identifiable information will be based on the privacy satement in effect at the time the information is used.


ONEgroup accepts Credit Card information on this Website strictly for the purposes of that payment. We do not store these online and this policy will not change without explicitly notifying customers that we intend to do so. Credit Card information is passed through to our Payment Gateways for payment and then discarded.

In addition to this, ONEgroup is PCI-DSS compliant and works to maintain that compliance in line with eCommerce Best Practices. Security Scans of our network are run monthly and we patch our Operating Systems in line with the manufacturer's recommendation (critical patches applied within 24-48 hours).

Access to this website and its content is provided without charge to users "AS IS" and without warranty of any kind. We shall bear no responsibility or liability for any damages of any kind arising out of or in connection with, the use, copying or display of, content from this website.

Fridays With Narelle

Have fun and learn heaps! Make a date each Friday with Miessence founder and product formulator Narelle Chenery.

read more >

Ready To Start A Revolution?

We're looking for revolutionaries who are ready to have fun, earn a supplemental income and do something positive for themselves and their families. Is that you?

read more >